Hi there. How can we help you?
Whether you have a question about an order, need help finding a product, or are looking for something specific for your restaurant or business, our team is here to help.
Frequently asked questions
When will my order be delivered?
For select areas in NYC, we offer delivery through our scheduled truck routes. Contact our customer service team to check current delivery availability and schedules for your area.
Can I Return my product?
Orders can be returned or exchanged within 7 days of receiving the parcel, providing they are in original resalable condition.
What can I do if my item (or part of it) is damaged?
We take care to ensure your order arrives in good condition. Please inspect all items at the time of delivery. Once the delivery has been inspected and signed for with our driver, we are unable to accept responsibility for any damage reported afterward.
What form of payment do you take?
For in-person pickup, payment is due at the time of pickup (COD). We accept credit cards, debit cards, and Zelle. To purchase on credit terms, please speak with one of our customer service representatives about setting up a business account.